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[Solved] WI-FI Connection Not Allowed – Android

Recently I had an unfortunate, life altering, first world problem. My LG Android phone refused to connect to the internet. In fact, it told ME that a wi-fi connection was not allowed. Not allowed? Who says? That’s funny, because I’ve had this phone about 2 years now and it’s been connected just fine. Then I had other issues. I couldn’t save screen shots. The phone would not allow me! And when I restarted the phone, it would clear the home page settings I had set up and would take forever to reboot.

Factory reset was NOT something I was ready to do because I needed to backup my data and without the wi-fi working properly, it was going to prove near impossible. So I started on my quest to fix this issue. After watching several youtube videos and reading several android forums where the same issue was brought to the forefront, I still couldn’t find and answer that fixed my problem.

Factory Reset didn’t seem to work for those who tried it anyhow. So I said, screw that. I played around with my network settings and resetting those and that didn’t help either. I tried using developer tools and playing around with that nonsense, no luck.

So I just about gave up and decided I should transfer my data from my android cell phone to my mac. Factory reset it was and if that didn’t work, well new phone I suppose. So, after installing the official Android File Transfer program on my computer, I set out to investigate. As I was going thru the data and copying it over to my computer, I decided to delete the majority of what I copied so I could clear up space on my phone. Maybe that would work?

Low and behold, clearing up data space made everything work again. 

So if you happened to be like me and had tried all the forums and videos you could find and nothing worked…well just do what I did. Install the Android File Transfer program and connect it to your computer. Half those apps from the app store that claim to ‘clear up space’ can’t always do as good a job as you can manually. Start deleting none-sense apps, videos, images, audio, etc. Copy it over or just delete for good. Pretty soon you’ll notice your phone start to act normal again. I had to clear about 4GB to achieve this. You might need more or less. Not sure. But it’s worth a shot at least.

One last thing, try installing Wi-Fi Utility if you don’t already have it. Set it to ‘Maximize Wi-Fi Management’.

If that doesn’t work for you, here are the forums and videos I watched that might have been helpful if perhaps my issue was associated with that.


Author: Heather Valencia

Author: Heather Valencia

Web Designer & Developer

I’ve been developing WordPress websites as a freelance web designer in Spokane since 2010. My passion for building websites is as strong as the dedication I put forth in strengthening my client relationships.

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  1. Joseph Guidara

    I Have The Same Problem With My LG 3 Or D850 .I Reset The Network Settings And Turned Off Data And I Get It To Work Until I Go On A App Or Talk Or Text And The Phone Reboots Itself And Goes Back To Connection Not Allowed .Any Advice For Me ? Thanks !

    • Heather Valencia

      Yes. Try following my tutorial and see if that works for you.

  2. Greer

    I restarted my phone in Safe mode. The phone connected to my home network in safe mode. Turned off Safe mode and the WI-FI issue was corrected.

  3. Michael Sullivan

    I have an lg k20 plus that I’ve had for 2 year’s now and I love the phone, I’m used to it and it’s suited me perfectly since I’ve owned it, but 4 month’s ago it started saying “UNABLE TO COONECT TO INTERNET, UNKNOWN SSID”! I have looked at at leasr 100 you tube tutorial video’s, gone on forum’s to see if anyone else had the same issue but to no avail! My wifi setting’s and my router are correctly hooked up because I’ve had my wifi provider send a tech specialist inspect it personally and twice they’ve told me that everything is hooked up, in order and my signal strength is 100%! I’m at the end of my rope here, can anyone help me with this issue? I would greatly appreciate it! Thank you!
    Sincerely, Michael Sullivan

    • Heather Valencia

      Did you try following the directions in this tutorial?

  4. Brie

    I don’t have a Mac computer, what would you recommend for a transfer file from an android phone to a windows laptop?

  5. Sonia

    Airplane mode first then wifi totally worked!!!


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