Honest Client Reviews
Freelance web designer in Spokane with 10+ Year expert experience. A.A. in Software Development and B.A.S in Business.
Heather is amazing. She knows what needs to be done and does it promptly. Heather is responsive, completes fixes without any fuss. I very much appreciate having Heather as a business partner.
Heather at Ravenous Raven Design was a huge help to me in designing my website and building my business. It was time to upgrade the website for my wedding planning business and I carefully researched how to proceed. Not being very tech savvy myself I needed someone to take over the process and bring me along with her. I am so appreciative of Heather’s patience and video tutorials. It was easy to communicate with her and she responded to me within an hour when I had requests. She helped navigate my existing relationships with vendors and taught me how to better communicate with photographers sending me wedding photos for my website. Heather is creative and helped create a new logo and sales materials for me as well. The investment paid off for me immediately, a few weeks after my new site went live I had a client tell me he chose to call me first because “the attention to detail on my website was great” and he knew I would be the same in planning his daughter’s wedding and he booked me to plan the wedding! I have seen a general increase in inquiry calls with my new site. Her follow through is amazing. A month after site was done I was struggling with my blog posts. Heather immediately sent me one of her video tutorials to watch and I posted my myself today! I highly recommend Heather at Ravenous Raven Design to any business owner.
I randomly found Heather when doing a Google search on how to fix something on WP site, which was infected with Malware. She immediately offered a solution and assistance, and spent a lot of time getting my website in order. She not only fixed the issues, but also contacted Go Daddy on my behalf, and made great improvements to my website. She is patient, super nice, professional and dependable; peace-of-mind is a great thing when one is relying on someone to do a service, and Heather came through like a champ! I now have a go-to person for all website issues. Bravo and Thank You, Heather!
Contacting Heather, after discussing what our vision was, our decision was made. She is very professional and knew exactly what would bring out our business to its highest potential.
She explained everything from the day we started, guided us thru any projects/updates we were doing with her, communication was always available.
Heather even gave us the day she would be completed with our site and the deadline was met.
Working with word press, she is very patient with any questions and issues and the videos tuts are extremely helpful! Heather is still by our side if we need anything.
Talking about how you want your website to look and it actually happening and looking better than what we could ask for is priceless.
Thank you, Heather, for everything, we love our new website!
I’ve worked with numerous designers over the years. Heather listens to my design-challenged self as I try hard to express what I want ,and she delivers it, as if she’s reading my mind. I love that. I love my remodeled website! She gave me the look I longed for and made it far more functional, in return. Another wonderful thing is that Heather offers so much educational support to those of us who hope to edit our own sites now and then and have utterly no technological prowess. She generously has provided tutorials in every shape and size! I very much appreciate her honesty and integrity. This is a very skilled professional who is going to make your life a whole lot easier when you hire her.
I found Heather through some deep google research. She seemed nice and approachable. Boy am I glad I found her. She’s amazing.
I was in one of those desperate moments when I had to upgrade my WP site. I had been avoiding all updates of plugins, WP, Genesis and my theme forever because I had no idea what to do if something went wrong and all of a sudden my site stopped functioning or functioned but looked terrible. I run my whole business though my website and can’t afford to have my site down.
Heather IS nice and approachable. She’s also: quick, efficient, honest (billed me for less hours than her original estimate because the work went faster than she expected), explains things really well to the layperson (read “clueless person” in my case), provides clear documentation of the work she did, including pics and a list. More than I could have known to ask for. She really knows her stuff and I will continue to ask her to do work for me if she’ll have me (she was incredibly patient even though I emailed her a ridiculous number of questions and got confused several times about obvious things).
I just want to start by saying Heather is SO AMAZING!!! I couldn’t have asked for a better web designer! When I first started my food and wellness blog I attempted to build it myself—what a mistake. After entering one wrong code, my website completely crashed and I was in shambles! Luckily, I got it back up and running. After that trauma, it was time to hire a professional.
I searched online for quite some time to make sure I found someone reliable, intelligent, affordable, sincere, and personable. I notified a few website builders, but no one made me feel the way Heather did. Her promptness, professionalism, and genial personality are out of this world! I could immediately tell she truly wanted to help me and was interested in my project. I fully decided to go with her after seeing her extremely reasonable packages and background in web design.
I have to say, I was pretty particular with what I wanted my website to look like and Heather made my vision come true! She literally built the website of my dreams. Not only did she exceed my expectations aesthetically, but she also equipped my website for fantastic SEO and made it very responsive. In addition, during the whole process, I learned so much from her! She’s a computer genius! If you have an idea, Heather will make it happen—and give you more ideas along the way! She was so attentive, thorough, and patient during the whole process. I was nervous enough doing something completely out of my element and knowledge, so having her to guide me through a new venture gave me comfort and confidence. I don’t know what I would do without her—I’d be totally lost.
I could really tell she cared about my online business and me. She wanted to make my website the best it could possibly be—and she clearly did! I’ve gotten countless compliments on the beauty, layout, and functionality of my website; it really makes me stand out from the rest. I would, and do, recommended her services to anyone in need—although, I really don’t want to, since I’d rather just keep her for myself! Lol. I’ll always hire Heather Valencia from Ravenous Raven Design for any further website needs. Once you find perfection, there’s no need search elsewhere! SHE’S THE BEST!!
Why did you choose me as your professional web designer?
We actually went on faith initially that what we heard in our conversation with you was positive.
Would you recommend my service to others? If so, why?
Absolutely!!! We are more than pleased we used you to design our website and also design flyers and postcards for us!! The feedback we receive from our customers is so positive. We will be long-term customers of yours!!!
Is there anything else you’d like to add?
I sent the flyer to my son who is in college and studying marketing. He showed to some of his friends and they all loved it. I’ve also heard nothing but positive feedback on our website from many, many people!!
We appreciate your gifts and talents and glad we found you:)
If you want personalized service, one on one time with your web designer and for someone to understand what you want, Ravenous Raven Design is the place to go. Trust me on this!
I own my own IT company and it is a compfort to know my clients are in such good hands as Heather! She takes great care in giving them the time and expertise needed to get the site done.
Wow, where to begin. I first spoke to Heather back in June of 2013. I had been looking for a website builder and her name kept coming up as one of the best around. Of course because of her great reputation, she was booked solid at that time. I then hired a different company to build my site. After four very frustrating month’s of “pulling teeth” with my new builder, the project was shelved and I was back at square one. It was now October and I again contacted Heather. Fortunately for me she had an opening and agreed to take me on as a client. In my first meeting with Heather I learned more in one hour than the four month’s I had spent with the other builder. Heather took my idea and turned it into a beautiful reality. The time frames she laid out were met flawlessly, every e-mail I sent was responded to almost immediately and any problem we encountered was solved in no time. Just as impressive was Heather’s incredible working knowledge of WordPress and Google’s SEO requirements. Search Engine Optimization was a term I was unfamiliar with until working with Heather.
During my initial search for a website builder, I came across some other customer testimonials written about Heather. They were incredibly “glowing” and I almost wondered if they were not a little overboard. Now as I sit here trying to relate my own great experience with her, all I can say is everything written is true! Heather is one of a kind. I have been a business owner for almost 20 years and it is so rare now to meet someone with Heather’s integrity, work ethic and character. I’m old school and one’s “word” stills means something to me. Heather’s “word” still means something to her. Heather’s “customer client service” is second to none.
I don’t usually write testimonials but this was one I really looked forward to doing. I feel very fortunate to be a client of Heather’s now because I know I’m in great hands with a very competent, capable designer.
Thank-you Heather, your the best!
You cannot teach Quality and Integrity Heather I am still so impressed with your patience and professionalism as New Street has taken a bit longer to evolve then projections had indicated
So in the Spirit of Valentines Day New Street sends you and your family nothing but love and Friendship along with our continued Business Projects and objectives we chose you over all the others because of your professionalism and expertise I would recommend Ravenous Raven Design to all levels of technical needs Clientele
I chose Heather because of her terrific reviews and portfolio. Although Heather was not able to take on my project she went over and above to find someone who could. She gave me more attention on a job she wasn’t able to take then previous web designers who actually took the job, who does that.
Heather! I can’t believe the increase in business we have been getting since you made our website and managed our Google advertising! My dad and I both thank you so much for your professional website services. I will be sure to recommend you to everyone I meet that is in need of a website. Your Awesome!
Heather said at the beginning that I couldn’t have chose a better web designer and she was right! Her passion is website design. She has takes you through all the steps and gives you the highest quality service. And you get the best website you could ever dream of!
We are so excited to have worked with Heather Valencia from Ravenous Raven Design @ http://ravenousravendesign.com. I have to dedicate this first Blog to her, as she made the experience a positive one. She knew what I wanted even when I could not put it into words. She continued to communicate with me about what she was doing, having me look at it, give her content, make sure that it was looking the way I wanted. If I could give advice to anyone thinking about designing their own web site as I was, please reconsider, I say this for you my friend, not me or her.
I did a lot of research when picking a designer and I kept going back to Ravenous Raven Design. There are many reasons why, one being that she had recent clients that she had designed for linked on her web site and for me that is big. All her web site designs are amazing and varied in style and content, as well as business type. Also, I did not want to work with a big commercial designer. Solar System Athletic Supply is a small, family owned business and I wanted to give my business to someone that was likewise. I wanted to support someone that was in essence doing what we were doing by running their own business. Last but not least, I needed to trust the individual I was working with. When I e-mailed Heather the first time, she immediately responded. On her web site she has so much content and information. She has a full range of web site design price points to fit your needs, and it is clear and uncomplicated, no hidden fees and costs, all of which are extremely reasonable. I could go on and on, but you get the point.
Our site has only been up a week and we are already getting calls! Thank you Heather!
I think extremely highly of Heather Valencia. Heather has built and launched our website, boosting our customer inquiries by about 5% in the first month. Her artful eye, attention to detail and sheer talent for design makes Ravenous Raven Design a great company to work with.
Thanks for your assistance Heather, your services are top notch and much appreciated. You are my go to person for any and everything web related!
Heather Valencia from Ravenous Raven Design has significantly improved our web site by consistently delivering superb web-design. Our subscribers are very pleased with the clarity and ease that our web site now offers. Indeed, WWW.SELFHEALGO.COM is now a subscriber-friendly web site and our healing ministry has reaped the benefits from this improvement.
I would highly recommend Heather as she is brilliant and understands what it takes to create a web site that is both efficient and appealing. Tom, www.selfhealgo.com and www.wtomtalkradio.com
Hello I would like to share with any of Heather\’s future clients that Heather is a real professional! Not only did she get our project done in a timely manner she really over extends herself in coustomer service! by providing helpfull suggestions that really enhance the overall project! thus providing a better than expected end product! I would galdly refer her to any of my friends it was a real pleasure doing business with her! – Sincerely kelly Brown
I needed to customize the LOOK and hired an amazing web designer from Washington. She spent many days going over your theme and made some unbelievable changes.If in the future you are asked to recommend a theme designer, please suggest that they visit her site.
I’m a repeat customer and very happy with your work. You’re good at this and you listen well to your client and make their site work just as they hope. You work with all kinds of businesses and individuals and manage to truly understand what we want. I’ve done 2 very different businesses with you and you captured my needs each time. My customers love the sites and they are effective business tools.
In addition, you remember the extras that help it all get found on Google and makes it all even more worthwhile. – Alan, www.alantowerphoto.com and www.towerflower.com
The few comments I’ve received about the new site have been positive. Typically with fireman, the only time you’ll hear from them is if they don’t like it so I guess silence is good. 🙂
I am proud to have worked with Heather Valencia on this new website, and glad that we found her. Heather worked tirelessly to present Numerology Rising in the best possible way. Her attention to detail and awareness of the market trends was invaluable when developing the site. I am glad to recommend her work to those who want expertise, and someone who listens to the clients vision and needs.
Thank you so much for doing a phenomenal job on developing our website! When we hired you to make a website that would help bring our restaurant up to par with the competition, you went above and beyond to make sure that not only our website but our social media marketing and email marketing were the best. We also appreciate you always being available to us at anytime. Our website looks professional and comes up on every search engine. Thanks again!!
Heather, I want you to stay close and be apart of the Blackout EZ Team! I love the way you championed the issue with the yellow lock and made it your own. We have a lot of big things happening next year and I want you to be apart of it. Let me know what I have to do to keep you on board. Thank you so much.
Heather designed a beautiful website for my yoga studio. I chose her services after speaking to her at length and receiving complete answers to my questions for a redesign. Her prices are very reasonable, especially for a small business. Upon finding some glitches with my old web hosting company, Heather was able to find a solution to an unforeseen issue. The word press format so far has been easy to navigate. I would recommend Heather to others.