SOLVED: Divi Builder Continuous Loading & Failing to Function Properly

by | Jan 2, 2023 | How To, Divi Theme | 39 comments

In the past year or so I’ve had a problems here and there with the divi builder not loading or functioning so I’m able to use it properly. I tried everything from clearing my browser cache, web cache, and server cache and none of that seemed to help. I deactivated plugins and switched themes, didn’t work. I was getting really frustrated and was banging my head against a wall.

I was not able to properly use the Divi builder as you normally can. The divi builder won’t load problem seems to happen with almost every other update too I’ve noticed. I recently found out what the problem was with Divi builder causing the non-functioning continuous loop.

I got a tip from a fellow developer ( Indikator Design ) in a forum and it worked beautifully! Problem solved. He even gave me a full explanation as to WHY this happens. Because we always want to know why right? So we can easily solve the problem or understand future problems.

Explanation: the “localStorage” has nothing to do with your browser cache or similar. This is a persistent cache on your hard disk. This is used by the developers of ET to store the backbone. js templates for better performance. The Page Builder uses these templates to display and manage the modules. After updates, errors may occur if new functions are needed but only old templates are available. Deleting the browser cache or closing and reopening it doesn’t help at all. But you should always connect deleting the localStorage with deleting your browser cache etc. However, always start with localStorage. – Bruno, Indikator Design

How To Fix Divi Back-End Continuous Loading

Keep in mind, your problem may or may not be the local storage. There is a method to debugging wordpress sites and that method should always be applied when trying to fix anything. ALWAYS BACKUP YOUR WEBSITE! Deactivate plugins, change theme to a standard wp theme, make certain you are running the latest version of everything, clear all caches, make certain you weren’t hacked, etc..etc…

Method 1

  1. Make certain you are using a developer tools extension in your browser (this tutorial uses chrome dev tools)
  2. Do an inspect on either the back end or front end of the website that is having problem. Doesn’t matter.
  3. Click the “application” Tab
  4. Find “Local Storage” on the left
  5. Click drop down and right click choosing to “clear” the local storage memory
Using chrome developer tools to clear local storage for divi theme

Method 2

  1. Make certain you are using a developer tools extension in your browser (this tutorial uses chrome dev tools)
  2. Do an inspect on either the back end or front end of the website that is having problem. Doesn’t matter.
  3. Locate the console tab
  4. Use command: localStorage.clear();
Using chrome developer tools to clear local storage for divi theme

Method 3

  1. Make certain you are using a developer tools extension in your browser (this tutorial uses chrome dev tools)
  2. Do an inspect on either the back end or front end of the website that is having problem. Doesn’t matter.
  3. Choose application tab
  4. Find “Clear Storage” text with little trash icon
  5. scroll down and make certain “local and session storage” is checked
  6. Click button to “clear all site data”
Using chrome developer tools to clear local storage for divi theme

Here are some other methods you can try out.

https://diviwebdesign.com/blog/how-to-fix-divi-builder-modules-not-openingloading-or-timeout-issue/

Ways to fix divi builder error when it won’t load

There are several things you can try to fix the issue of the Divi theme continuously loading:

  1. Clear your browser’s cache and cookies.
  2. Deactivate all plugins and see if the issue is resolved. If it is, then you can try reactivating the plugins one by one to identify which plugin is causing the issue.
  3. If you have recently installed any updates, try rolling back to the previous version.
  4. Check if your website has any broken links or images, as this can cause the theme to continuously load.
  5. You can also try switching to a default WordPress theme to see if the issue is with the Divi theme or something else.
  6. If none of the above solutions work, you can try re-installing the Divi theme.

It is also a good idea to make a backup of your website before trying any of these solutions. This way, you can restore your website to its previous state if something goes wrong.

If you still find yourself having problems, call a professional! 😉

Ravenous Raven Design
Google Rating
5.0
Based on 19 reviews
js_loader